Privacy Policy

Effective Date: October 30, 2026

Westside Supervised Visits (“WSV,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website, prospective clients, parents, children, attorneys, and other individuals who communicate with us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at https://westsidesupervisedvisits.com, contact us, or inquire about our professional supervised visitation and exchange services.

Our services are primarily provided in Los Angeles County, California. This policy is intended to reflect applicable privacy laws, including California privacy requirements where applicable.

1. Information We Collect

We may collect the following categories of information, depending on how you interact with our website and services.

Information you provide through our website

When you complete our contact form, email us, or contact us by telephone, you may provide:

First and last name.
Email address.
Telephone number.
Information included in your message or inquiry.
Other information you voluntarily provide when asking about our services.

Please avoid submitting confidential court documents, detailed information about a child, sensitive family information, or other highly confidential material through the website contact form unless we have specifically requested it through an appropriate communication method.

Information collected in connection with our services

If you become a client, we may collect additional information reasonably necessary to arrange and provide supervised visitation, supervised exchanges, transportation, documentation, and related professional services. Depending on the circumstances, this may include:

Parent, guardian, child, attorney, and other relevant contact information.
Scheduling details and arrangements for visits or exchanges.
Applicable court orders, visitation restrictions, and safety instructions.
Information necessary to assess and manage visit-related safety concerns.
Objective observations, incident reports, and professional documentation relating to supervised visits.
Communications and records relevant to providing services or responding to lawful requests.

This information may be sensitive. We limit our collection to information reasonably necessary for the relevant services, safety considerations, professional responsibilities, and legal obligations.

Information collected automatically

When you visit our website, certain information may be collected automatically by the website platform or associated technologies, including:

Internet Protocol (IP) address.
Browser and device information.
Pages visited and general website usage information.
Date, time, and technical information associated with your visit.
Cookie identifiers and similar technical data, where applicable.

The information collected depends on the website configuration and any third-party tools in use.

2. How We Use Personal Information

We may use personal information for the following purposes:

To respond to inquiries and communicate with prospective or current clients.
To arrange initial consultations, supervised visits, exchanges, and related appointments.
To provide and administer our professional services.
To review relevant court orders and communicate necessary arrangements or safety requirements.
To prepare and maintain objective observations, incident reports, and other professional records.
To communicate with parents, attorneys, courts, or other authorized individuals when appropriate.
To maintain website security, troubleshoot technical issues, and understand website performance.
To comply with applicable laws, court orders, subpoenas, and other lawful obligations.
To protect the safety and rights of children, clients, and other individuals involved in our services.

We do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by law.

3. Children's Privacy

Protecting children's privacy is especially important to Westside Supervised Visits.

Our website is intended primarily for adults seeking information about professional supervised visitation services. We do not knowingly use the website to solicit personal information directly from children.

In providing our services, we may need to collect and maintain information about children as part of arranging visits, following court orders, addressing safety concerns, and preparing professional documentation.

We handle children's information with care and disclose it only when appropriate for the provision of services, authorized communications, legal obligations, or other circumstances permitted by law.

Parents and legal guardians should not submit children's sensitive personal information through the general website contact form unless necessary and appropriate.

4. How We Share Personal Information

We do not disclose personal information indiscriminately. However, certain disclosures may be necessary in connection with our website, professional services, or legal responsibilities.

Depending on the circumstances, information may be shared with:

Website and technology providers. Our website is hosted by Wix. Wix and relevant service providers may process technical information and information submitted through website forms to operate, maintain, and secure the website.

Parents, attorneys, courts, and authorized representatives. In connection with supervised visitation services, relevant professional observations, reports, communications, or other records may be provided to a parent, attorney, court, or other authorized recipient when appropriate under applicable agreements, court orders, professional responsibilities, and law.

Professional service providers. We may share necessary information with service providers who assist with business administration, communications, technology, or other legitimate operational needs, subject to appropriate safeguards where required.

Government authorities and other parties when legally required. We may disclose information in response to valid legal process, court orders, subpoenas, or other lawful requirements, or when disclosure is otherwise legally permitted or necessary to address a safety concern.

We do not authorize third parties receiving information from us to use it for purposes unrelated to the permitted reason for disclosure.

Sale of personal information. WSV does not sell personal information for monetary consideration. Any additional sharing or disclosure of personal information will be handled in accordance with applicable law.

5. Confidentiality and Professional Records

Information provided in connection with supervised visitation may include sensitive family circumstances, court-related documents, safety information, and observations involving parents and children.

We take reasonable steps to limit access to such information and to disclose it only for appropriate professional, operational, or legal purposes.

However, we cannot promise that all information associated with our services will remain confidential in every circumstance. Certain records may need to be provided to authorized parties, produced in response to legal process, or disclosed as otherwise required or permitted by law.

This Privacy Policy does not create an attorney-client relationship, establish an evidentiary privilege, or override applicable court orders, service agreements, or legal obligations

6. Cookies and Website Technologies

Our website is hosted on the Wix platform. Wix may use cookies and similar technologies to support essential website functions, security, performance, and related technical operations.

Depending on the features and integrations enabled on our website, additional cookies or technologies may be used for analytics or other purposes.

You can manage cookies through your browser settings. Where required by applicable law, we will provide appropriate notice and choices regarding non-essential cookies.

Disabling certain cookies may affect website functionality.

For more information about Wix's use of cookies, please visit the Wix Help Center:
https://support.wix.com/en/article/cookies-and-your-wix-site

7. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this policy, subject to applicable legal, professional, contractual, recordkeeping, and safety requirements.

The appropriate retention period may vary depending on the type of information, the nature of the services provided, applicable court orders, potential legal proceedings, and other relevant circumstances.

When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable law and legitimate recordkeeping requirements.

8. Security of Personal Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Please avoid sending highly sensitive personal or court-related information through unsecured or general-purpose website forms.

9. Your Privacy Rights

Depending on your location, the nature of the information, and applicable law, you may have rights concerning your personal information. These may include the right to:

Request information about personal information we maintain about you.
Request access to, correction of, or deletion of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of certain types of data sharing or targeted advertising where applicable.
Receive information about how personal information is collected and disclosed.
Appeal a decision concerning a privacy request where applicable law provides that right.

These rights are subject to legal exceptions and limitations. For example, we may need to retain certain records to comply with legal obligations, respond to lawful requests, preserve evidence, or fulfill professional recordkeeping responsibilities.

To submit a privacy request, please contact us using the information in Section 12. We may need to verify your identity or authority before responding. Requests involving information about a child may require verification of parental or legal authority.

We will respond to eligible requests in accordance with applicable law.

10. California Privacy Notice

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, if those laws apply to our business and the relevant information.

These rights may include rights to know, access, correct, or delete certain personal information, and to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

WSV does not sell personal information for monetary consideration. If applicable law provides additional rights concerning the sharing of personal information, those rights will be honored as required.

Certain information may be exempt from particular privacy rights or subject to special rules, including information governed by other legal requirements. Eligibility for particular rights depends on the circumstances.

To make a privacy request, contact us using the details below. We will not unlawfully discriminate against individuals for exercising their applicable privacy rights.

11. Third-Party Websites

Our website may contain links to third-party websites, including court resources, legal information, or other external services.

We do not control the privacy practices, security, or content of third-party websites. Visiting an external website is subject to that website's own privacy policy and terms.

We encourage you to review the privacy notices of any third-party website you visit.

12. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction or deletion of personal information, or have a privacy-related concern, please contact:

Westside Supervised Visits

Email: ana@westsidesupervisedvisits.com

Telephone: 310-822-1380

Website: https://westsidesupervisedvisits.com

Please do not include confidential court records or unnecessary sensitive information in an initial email or general inquiry.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality, information-handling practices, or applicable legal requirements.

When we make changes, we will update the Effective Date displayed at the top of this page. Material changes will be communicated

as required by applicable law.

We encourage visitors to review this policy periodically to remain informed about our privacy practices.